Bridal shop bankruptcy poses questions to brides and industry insiders

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The closure of a long-running Edmonton bridal boutique is causing some wedding parties to crawl.

Sonya Dyck is one of the lucky ones. She’ll get her dress next week.

“I got a call from Urban Bride last Tuesday that said, ‘We don’t know if it got on the news or not, but The Bridal House has had some financial trouble.

“‘The designer is behind you. She’s sending your dress to our store for collection.'”

Future bride Sonya Dyck ordered her dress from The Bridal House, but a second boutique, Urban Bride, stepped in to get her dress instead. (Hugo Levesque / CBC)

A weekend clearance sale conducted by bankruptcy trustee Faber Inc. began with little fanfare on Friday morning. When the doors opened, about a dozen brides were waiting to hunt for deals.

The Brauthaus filed for bankruptcy on September 10th after nearly 30 years in business. On her website, owner Natalie Duhaime-Bartlett posted that she was starting the business with her parents and knew the closure would affect many brides.
A post on The Bridal House website. (https://thebridalandtuxedohouse.com/)

Several requests for comments from CBC News went unanswered.

In this post, Bartlett attributed the closure to the effects of COVID-19 and provided information for brides to connect with their dress designers.

Heather Dymchuk, the owner of Bridal Debut in Sherwood Park, Alta., Answers calls from affected brides on a daily basis. (Google meeting)

Local wedding groups on Facebook have been inundated with posts from people searching for answers or trying to alert others to issues with the store. Some of them indicate that the insoles never made it to the designers. Dyck said she was one of them.

“The designer understands what’s going on with the situation and they will work with the other bridal shop and have my dress delivered to them, even though the deposit I paid here I think I don’t know what happened to it. “

Heather Dymchuk, the owner of Bridal Debut in Sherwood Park, said she noticed something was being talked about among customers about a month ago that something was wrong.

“[They would say] We tried to go to the Bridal House today but we couldn’t get in. They were closed due to a COVID outbreak and only people picking up clothes were allowed in. “

“That’s when the flags went up for me,” said Dymchuk.

Dymchuk spoke to Duhaime-Bartlett when the chatter started and was told the closure was imminent. The news was a shock, especially as she learns more and more about the situation.

She continues to hear from brides seeking help on a daily basis.

Shops across the city have made offers to get dresses from the designers if needed. Some stores and designers offer discounts and waive down payments for brides who are also affected.

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